Returns

What is our Returns policy?

We're so convinced that you and your skin will love Pretty Athletic. That's why for the start of 2018 we're offering up free returns. Let's face it, if you were buying a new pair of trainers and found them uncomfortable, you'd want to be able to return them. When you shop with us you're covered by our 30-day returns policy. So if for any reason you're not loving Pretty Athletic, get in touch within 30 days and we'll swap your product/s for something that suits you better or give you a full refund.

We're also happy to help cover the cost of returning the product/s to us. Please just contact us at info@prettyathletic.com and ask for a Freepost returns label, which we will email to you along with instructions on how to return the product. 

We created this policy so you can try Pretty Athletic with total confidence, and we know that the vast majority of our customers will understand and respect the policy. That said if we spot someone trying to exploit our policy, we reserve the right to reject future orders. This policy is not valid for wholesale or business customers, and also only available to customers who purchase directly from Pretty Athletic. If you bought your Pretty Athletic product/s from one of our stockists, please contact them to arrange your return. Unfortunately we cannot guarantee that they will have the same approach or policy.

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